Commonwealth AI.
What We Deploy DEP.03

Ecosystem Orchestration

The tools you already pay for, finally talking to each other.

We wire your stack — CRM, accounting, email, scheduling, billing, ticketing — through Make.com and n8n, so a single trigger fires the right task in the right tool with no human in the middle.

Book an Orchestration Audit 30 min · Bring your worst copy-paste loop.
Stack Make.comn8nSupabaseStripeCalendlyHubSpotQuickBooksActiveCampaign
Diagnosis

You need this if a person is the integration between two systems.

Ecosystem orchestration means the connective tissue between your tools — the part that turns a new lead in HubSpot into a contact in QuickBooks, a calendar invite in Google, a welcome sequence in ActiveCampaign, and a Slack ping to the account owner. Built once, runs forever, with logs, retries, and a kill switch. We deploy this on Make.com and n8n. We do not sell another Zapier subscription on top of yours.

The clients who hire us for this are usually a few SaaS subscriptions past their breaking point. They bought the right tools. They just never got the wiring. Somebody on the team — usually the most expensive somebody — is the human bus between them. They cannot go on vacation because the bus stops running. Common signs:

  • A new customer signed today shows up in your CRM, your accounting system, and your email platform — because three people on the team typed the same name into three different boxes.
  • You can name two SaaS tools you pay for that nobody on the team actually uses, because they were bought to solve a sync problem and didn't.
  • Reconciling Stripe charges to invoices to CRM stages happens once a week, by hand, by somebody who would rather not.
  • When a teammate is out, two or three workflows quietly stop. Nobody finds out for a week.
What you get

Six concrete deliverables. No vapor.

01 Deliverable

A map of the current chaos.

Every tool in your stack, every handoff between them, every place a human is currently the integration. Drawn on one page. You'll recognize patterns you didn't know were patterns. We share it on day three.

02 Deliverable

Production scenarios in Make.com or n8n, deployed under your accounts.

Built modularly, named clearly, version-controlled. Errors get caught, retried, and routed to a Slack channel a human watches. Nothing fails silently. You inherit working credentials and the ops dashboard.

03 Deliverable

A unified webhook and event layer.

Inbound triggers — Stripe, Calendly, form submissions, inbound email, vendor APIs — land in one place, get logged, then route to the right downstream tool. If you ever swap a vendor, the rest of the stack doesn't know the difference.

04 Deliverable

Two-way sync between your records of truth.

CRM ↔ database, accounting ↔ CRM, email platform ↔ CRM. Conflict resolution rules written down and approved before we ship. We do not pretend two-way sync is easy. We make it explicit.

05 Deliverable

A kill switch and a shadow mode.

Every scenario can run in shadow mode for a week before it touches production. Every scenario has a one-click pause. If a vendor outage takes down a downstream system, the upstream side queues instead of losing work.

06 Deliverable

A runbook and an ops cadence.

Written documentation for every flow, an alert routing scheme that a non-engineer can read, and an optional weekly review where we look at the logs together. The system is staffable by your team, not by us.

Architecture

One nervous system. Many limbs.

Hub-and-spoke pattern, run on Make.com or n8n. Inbound events — a Stripe charge, a Calendly booking, a form submit — land in a single event layer. The orchestration engine reads the event, applies your business rules, and fans the work out to the right downstream tools.

Observability is the deliverable. Every scenario logs to a dashboard your team can read. Errors route to Slack with the offending payload. Retries are automatic. The system tells on itself before a customer does.

DEP.03
Title
Hub-and-Spoke Event Layer
DWG No.
203.01.00
Scale
1 / 100
Process

Six weeks, written down. No surprises.

  1. Week 0

    Diagnose

    We shadow the people who are currently the integration. We map every tool, every trigger, every copy-paste loop. We come back with the chaos map and the priority list.

  2. Week 1

    Architect

    We design the event layer, pick Make.com or n8n per scenario (it is rarely either-or), and write down the conflict resolution rules. Sign-off in writing before we build.

  3. Weeks 2–3

    Build

    We stand up the scenarios in your accounts. Modular, named, logged. Internal tests run continuously. You see the dashboard from day one.

  4. Week 4

    Shadow mode

    Every scenario runs against live events but writes to a sandbox or a "would have done X" log. We compare against what humans actually did. We tune until the diff is zero.

  5. Week 5

    Cut over

    Production scenarios go live in priority order. The kill switch is one click. Daily standups during cutover week.

  6. Week 6+

    Care

    Optional retainer. We watch the alerts, fix the breakages, add new scenarios as the business grows. Or we hand over the runbook and disappear.

FAQ

The questions you’d ask on a call.

Q.01 We already have Zapier. Why Make.com or n8n?
Zapier is fine for a handful of one-step automations and a team that doesn't want to learn anything new. Make.com is what we reach for when scenarios get past three steps, need branching logic, or need a real audit log — and it's about a third the price at scale. n8n is what we deploy when the team needs to self-host or wants the open-source guarantee. We've inherited Zapier setups, kept them where they were working, and only ported the pieces that had outgrown it. We don't rebuild for the sake of rebuilding.
Q.02 How do we know an automation isn't quietly failing?
Every scenario logs to a dashboard with status, payload, and latency. Errors route to a Slack channel a human watches. We set thresholds — 'if more than 3 retries in an hour, page somebody' — at build time and tune them at week six. The system is built to tell on itself. We've never lost a customer because a scenario failed silently. We've lost a few minutes because somebody had to look at the dashboard.
Q.03 Where does our data go?
Through Make.com or n8n's execution engines, which sit in the EU or US depending on which we pick at setup. Both vendors offer enterprise terms with data residency commitments. n8n self-hosted runs on your infrastructure and never leaves it. Inbound webhooks and outbound API calls carry your data through these engines for the seconds it takes to process. We don't store payloads ourselves. The vendor's logs retain by your plan settings — typically 7 to 30 days.
Q.04 How long until something works?
The first scenario goes live in week two. Most clients see their worst copy-paste loop disappear by week three. Full cutover is week five or six depending on scope. If we can't kill the worst loop in three weeks, we owe you an explanation in writing.
Q.05 What does this cost?
A typical engagement is $20K to $60K fixed-fee for the build, depending on how many scenarios and how nasty the source systems are. Make.com runs $9 to $300 a month based on operations volume. n8n is $20 a month cloud or self-hosted-free. We don't take a cut. The bill goes to your card.
Q.06 Self-host or cloud?
Default is Make.com cloud — it's cheap, fast, and well-supported. We deploy n8n self-hosted when there's a real reason: regulated data, on-prem requirements, or a team that wants the source code in their hands. Self-hosted n8n is a 1.5x build cost and the ops burden is yours. We'll tell you which one you need.
Q.07 We have an old Zapier setup nobody understands. Do we throw it out?
Probably not all of it. We do a one-week audit — read every Zap, draw the dependency graph, flag what's load-bearing — and tell you which to keep, which to port, and which to retire. Most clients keep about a third, port a third, and retire a third because nobody actually noticed they were broken. We've billed $5K to save somebody $40K of rebuild work. It happens.
Engagement

What working with us looks like.

Typical scope
$20K – $60K

Fixed-fee build. Eight to twenty-five scenarios depending on stack.

Typical timeline
5 – 6 weeks

First scenario live by week two. Full cutover by week six.

Optional retainer
From $3K / mo

Alert response, scenario additions, vendor API breakages.

Not included
SaaS subscriptions · ops vol charges · custom REST development

We don’t resell tools. We don’t charge a markup on usage.

Next step DEP.03.99

Tell us your worst copy-paste loop.

The one a person on the team does every Monday at 9am that they could describe in their sleep. We’ll tell you what it would cost to never do it again. If we’re not the right fit, we’ll point you at someone who is.